Privacy Policy

Records stay personal or within an authorized group

• Private by design Records are intended for personal use or an authorized group, not for publication in a public directory.
• Group access When you use shared groups, visibility is governed by the memberships, permissions, and features provided by the service.
• Limited Portal access A temporary Portal link may return a limited lookup result without exposing a full list, group membership, or private notes.
• Supporting materials Notes and other materials you choose to save remain associated with the relevant record.

What Coratina may receive from you

• Contact information Information you include in support messages, privacy requests, deletion requests, or team inquiries.
• Account and group information Information needed for sign-in, account management, account recovery, group membership, and authorized collaboration.
• Phone verification information When you register, sign in, bind a phone number, or change a phone number, Coratina may process your phone number, country or region code, verification send and check records, masked phone number, device identifier, IP or network risk signal, user agent information, and message/request IDs returned by the SMS provider.
• Record content Notes, identifiers, images, and other content you choose to save in the product or send for support.

Why Coratina uses that information

• Provide and sync the service To operate the product, maintain and sync records, and support account and group features.
• Respond to requests To handle support messages, privacy inquiries, deletion requests, and access or deployment questions.
• Protect the service To monitor reliability, security, and misuse where reasonably necessary.
• Verify phone access To provide account access, security verification, abuse prevention, cost control, audit troubleshooting, and account recovery. Plain verification codes are not stored; phone numbers, IP addresses, and device identifiers are used for lookup, rate limiting, and logs in encrypted, hashed, or masked form where practical.

Who may receive information

• Service providers Coratina may use providers for hosting, storage, email, customer support, security, and service operations.
• Legal and security needs Information may be disclosed if required by law or reasonably necessary to investigate abuse, fraud, or security issues.
• No public database Coratina does not publish user records as a public reporting database through this website.
• Exports and local backups If you create an export or local backup, the resulting file is stored where you direct it and you are responsible for its later use and protection.

Retention and deletion requests

• Record and account deletion You can use available in-product deletion controls or ask Coratina to delete records or an account, subject to backup, legal, and security constraints.
• Include account details when possible Email tc@coratina.co and include the relevant phone number, account identifier, or other details needed to locate the request.
• Support communications Support emails may be retained for operations and follow-up, then removed when no longer needed.

Some information may remain in backups or logs for a limited period, or longer if required for legal, safety, or security reasons.

Security measures and policy changes

• Product updates Coratina may update product features, permissions, and support processes over time.
• Reasonable safeguards Coratina uses reasonable measures, but no system can guarantee absolute security.
• Contact Privacy questions, deletion requests, and support requests can all be sent to tc@coratina.co.